Reference

How tk111 Handles Your Personal Information

This Privacy Policy sets out exactly what data tk111 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data transparencyYour right to request deletionDirect contact for data queries
tk111 How tk111 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or delete the personal data we hold, our support team handles privacy requests directly. Reach out through the channel that suits you — live chat inside your account dashboard, email for written records, or our mobile help line for urgent queries. We aim to acknowledge every data request and respond with a clear outcome.

Live Chat Open the chat widget inside your account dashboard. It is the fastest way to raise a data query and get a response from our support team without delay.
Email Support Send your data request by email for a written record. Include your registered phone number or bKash, Nagad or Rocket account identifier so we can locate your data quickly.
Mobile Help Line Call our mobile support line for urgent privacy concerns. Have your registered account number ready so the team can verify your identity before discussing any personal data.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

tk111 applies several layers of protection to the data stored in your account. SSL encryption covers every connection between your device and our servers — this applies whether you are on a mobile browser in Dhaka or on a desktop elsewhere in Bangladesh. Cookie preferences can be adjusted through your browser settings at any time, and we outline each cookie category in the section below so you know what is active during your session.

Session Encryption

Every page you load on tk111 is served over SSL. Your login credentials, bKash or Nagad payment details and account wallet balance are never transmitted in plain text.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can block non-essential cookies from your browser settings without losing account access.

Data Retention Policy

Account and transaction data is kept while your account is active and for a standard period afterward. You can request early deletion by contacting support; we will confirm what we can and cannot remove under applicable rules.

Your Access Rights

You have the right to request a full copy of the personal data we hold, ask us to correct errors or request deletion. Availability of these rights depends on your local law and eligible region.

Common Questions About Your Data on tk111

These are the questions we hear most often from account holders in Bangladesh about how their personal information is used, stored and protected on tk111. If your question is not here, contact our support team directly through live chat or email.

We collect your name, phone number, email address and the payment method you register — bKash, Nagad or Rocket. Device and browser data is also logged at each login for security purposes.

Payment data is shared only with the processor needed to complete your transaction — bKash, Nagad or Rocket. We do not sell payment information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and send you the data we hold within a reasonable timeframe.

Yes. Send a deletion request through email or live chat. Some records — such as transaction logs — may need to be kept under applicable rules, but we will explain clearly what can be removed.

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can disable non-essential cookies in your browser settings; this will not lock you out of your account.

Data is retained while your account is active and for a standard period after closure. If you want data removed sooner, raise a request with support and we will review what is possible under local rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.